The level of professionalism displayed by your staff has made the whole building experience a pleasant one.
You probably don’t remember me but I actually met you at your Thornton office about 18 months ago while presenting a plastic extrusion to your Company. I am sending this email to you as I have your business card, please accept my apologies if you are not the correct contact for this email.
Recently (yesterday) we collected the keys to our new Monte Carlo Executive home situated at Tea Gardens.
I just wanted you to know how impressed my wife and I have been during the whole process with your Company, the level of professionalism displayed by your staff has made the whole building experience a pleasant one.
I would like to pay particular attention to our building supervisor Murray who has been a pleasure to deal with, his attention to detail and level of customer service has been at the highest point right throughout the term of the build.
Further, our Colour Selections advisor Lerissa was a breath of fresh air and made the whole process which at times can be tedious a pleasant experience for both of us, the end result was proof of her ability.
I would like you to ensure that our thanks are passed on to these people as they fully deserve it!
Thanks Bill.....