We have been very impressed with the whole process
My husband and I would like to take the opportunity to compliment the service we have received during the process of building our home at Boat Harbour.
Approximately three years ago, we began dealings with McDonald Jones through Sue at Rutherford. We progressed the process of our proposed new home to the point of obtaining DA approval, then unfortunately, we had to cease any further proceedings due to an impending posting with the Defence Force to Canberra. Last year, we recommenced the process of having our new home built by your company and once again dealt with Sue, in both cases we must commend her on her professionalism, assistance and patience.
Thankfully, this time we have gone on to have our new home completed. We have been very impressed with the whole process from start to finish and the professionalism shown by the members of your team. We are extremely happy with our new home and especially the high quality of the finish. We have had numerous positive comments from family, friends and tradesmen alike about the design of our home and particularly how well it has been built and finished. This is a credit to you and all of the team that have been involved in the process.
Of note, we would like to highly commend the site manager - Murry. We found him to be very friendly, knowledgeable and efficient in all areas involved in the site management and building of our home. Any minor things that we bought to his attention were dealt with in a very timely and effective manner. He was open to listening to us and providing advice and quality service as required. Murray is certainly a very important member of your team and should be congratulated on how well he is doing his job.
Please pass on our kind thanks to the team involved.